TIRO 17
TIRO 17
€
Free Delivery Live Sport Next Day Delivery

Delivery & Returns

Shipping & Delivery

Our Club Direct Teamwear section are orders which are specially placed and can take up to an additional 14 working days before dispatch depending on availability which will extend the turnaround time for your order. In such cases you will receive an e-mail to inform you of this.

Standard orders are usually dispatched same day & delivered to you on the next working day if ordered before 12pm to Ireland (Incl N.Ireland), 2-3 days for UK and 2-10 days for the Rest of The World. If the item is unavailable, we will inform you of this. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries. All items are subject to stock availability.

When we deliver your items to you, you will be asked to sign for the goods to acknowledge that you have received them. We will only deliver to the address specified on the original order. We are unable to change the delivery address after the order has been dispatched.

In the event of delay or non-delivery of products/services you should immediately contact us on +353 (0) 749127833 or by email to [email protected] // , and we will assist you in resolving the matter.

We regret we cannot entertain claims for missing or damaged goods which have not been notified in writing within 24 hours of the date of delivery, irrespective of whoever has signed for the goods at the consignment delivery point. This is necessary due to the short period of time we have to claim against the carriers for damage in transit.


DELIVERY CHARGES

Ireland (Incl N.Ireland): *FREE Next Day Delivery on orders over €75 otherwise a delivery will cost €5

United Kingdom: Delivery will cost €7.90 throughout all of the UK , delivery within 2-3 working days

Rest of the World: Delivery will cost €20, delivery within 2 - 10 working days


*Next day delivery will not apply for Teamwear Orders, Exercise Equipment & Pool/Table Tennis Tables or any large/bulky items, delivery charges vary for these items.


 

Returns & Replacements

Customers within the Republic of Ireland and Northern Ireland can now avail of FREE Returns. (Excludes Teamwear orders)

There are 3 options available for you to choose from:

Enclosed with your order you will find a Returns Form and a Pre-paid DPD Returns courier label. Complete the returns form by filling in all your relevant details.  Simply repackage your purchase and enclose your completed returns form and use the pre-paid DPD Returns label which will be enclosed with your order.  

 

1.     Simply email [email protected] //  giving your full name, the collection address for the parcel and your contact telephone number. DPD will process your request for a collection and a designated driver will be in touch the following working day to collect.  Orders can be collected between 9:00am - 5:30pm.

 

2.     Alternatively, you can call DPD on 0749124468 from Republic of Ireland or 00353749124468 from Northern Ireland who will book in your request to have a parcel collected.  Your parcel should be collected within 24 hours of requesting.  Orders can be collected between 9:00am - 5:30pm.  

 

3.     After you have parcelled and attached the returns label you may drop the parcel with your local DPD depot.  For a full list of DPD depots and telephone numbers - Click Here.

 

You should request a receipt of collection or have an email as proof of return.

If you are not happy with your purchase, for any reason, you can return it unused and in a saleable condition within 14 days of receipt for a full refund or exchange.

Goods must be returned:

Within 14 days of receipt

In an unused/unworn condition

With the original delivery docket

Footwear must be returned with the original packaging/boxes (swimwear will only be accepted for a return if the hygiene strip is in place).

If your item is faulty, or your order is incorrect, please contact us immediately at [email protected] // so that we can arrange the return for you.

You can return your order to our store for a refund or an exchange from Mon – Fri 9.00am to 6.00pm

Just bring your dispatch note with you as proof of purchase along with the payment card you used to place your order.

A receipt will be issued for your return by the store.

 

Returning your order by post

Please use the address label from your dispatch note on the outside of your package and insert the remainder of the dispatch note in with your package before posting it back to us.

If you don't have your dispatch note or address label, please ensure that you include your order number, email address and contact number with your return. You can post your return to the address shown below

 

Brian Mc Cormick Sports

56 Upper Main St

Letterkenny

Co. Donegal


You will need to pay the return postage costs, unless the item is faulty outside of Republic of Ireland/Northern Ireland.

We also recommend that you use a carrier who can give you a proof of posting, until the parcel is received by us it remains your responsibility.

Returns are usually processed on the day they are received back but please allow up to 14 days for refunds to show up on your account. This depends on how long your bank or card issuer takes to process the refund on their side and it’s something we have no control over.

We will refund you by the same method of payment you used when you originally placed your order, for customers using credit or debit cards this will be refunded back onto the same card.

To exchange your item, simply post the item back including the dispatch note and the returns form and we will place the new order on your account.

In the unlikely event you receive the wrong items, please contact us straight away, the quickest way is via email [email protected] // , you can also call us on 00353 (074) 91 27833

We will refund your original delivery charges and you will not be charged for any extra postage costs incurred if we have sent you something other than what you originally ordered

In the unlikely event that a product is faulty, you are entitled to a full refund or replacement. If you think that we have sent you a faulty product, please contact us straight away, the quickest way is via email to [email protected] // , you can also call us on 00353 (074) 91 27833

If we deem the item to be faulty,  we will refund your original delivery charges and you will not be charged for any extra postage costs incurred

 **Please note Club Direct Teamwear items cannot be returned or exchanged for any reason other than fault with the product as these orders have been specially placed. If you wish to cancel items from our Club Direct Teamwear section you must do so within 24 hours of placing your order.

Exercise & Fitness Equipment: Returns will be accepted if they are in their unopened and original packaging. You will need to pay the return postage costs, unless the item is faulty.